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Hot Damn! it's a Full-time job

AT&T is looking for a CX Designer in New York, NY, USA.


As a Lead CX Designer, your contributions will help position AT&T as the market leader in telecommunications and redefine its role as a service provider. You’ll work closely with our research, experience strategy, and content strategy teams to gracefully balance business needs with the needs of our customers. Our work directly influences product roadmaps as we set the vision and help guide a phased approach into production. Every day you will challenge the conventional and turn skeptics into believers.

Responsibilities and Day-to-Day View

Work directly with other creatives to envision and iterate concepts
Facilitate high-level strategic decisions with buy in from multiple disciplines
Lead design efforts on "version 1.0" experiences
Use research, data, and best-practices to form and validate your solutions
Create journey maps, flow diagrams, wireframes, and interactive prototypes to solve challenging CX problems
Objectively evaluate and refine concepts based on learnings from user testing validation
Target appropriate methods and fidelity based on project objectives to obtain the results required from the onset of the project
Present the team’s work to stakeholders and executives

Apply today!

Company Links

Job Post Link

On-site required?



6-9 years


Adobe Illustrator, Adobe InDesign, Adobe Photoshop, Design, Keynote, PowerPoint, Sketch

Date Posted

February 12, 2021

Managed By

Catherine Hatch

Fine Print


8+ years of industry experience
Strong portfolio of work demonstrating experience leading/managing the design of complex systems across multiple platforms
Excellent communication skills - you should be able to clearly articulate your design decisions and understand the right questions to ask based on the audience for feedback
Extensive software knowledge with the ability to promote and teach co-workers tips, tricks, and optimized workflows (Sketch, InVision, Mural, Adobe Creative Suite, Keynote/Powerpoint)