Marriott Hotels and Resorts

Customer care is everything in the hospitality industry, in fact, Marriott's core promise to their guests is their "Spirit to Serve." Using this philosophy, we launched a guest experience program that not only allowed the customer to earn rewards points faster with their every day travel, but redeem them at some of the most fantastic properties in the world for their dream vacation. This program significantly increased per-stay revenue, while highlighting some of Marriott's most luxurious resorts.

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