In a year when the multiverse took over the entertainment industry, ‘Into the agentverse’ jumps between realities to explore the different states of customer service. Three videos explore different topics of CX maturity: bots and automation, connected services, and business development.
The spots connect to Zendesk’s CX Accelerator campaign, where visitors answer a series of questions to assess their CX org, and generate a personalised report to set their business up to thrive in an ever-changing market.