😢 After 13 years, Working Not Working will officially close its doors on June 30, 2025.
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- Sofia Product Designer / Creative Director
ShopStyle Customer Journey
As part of the product discovery I created artifacts to visualize the current customer journey, helping the team identify product opportunities to improve the user experience within the product life-cycle.
- Project Roles
- Designer, Product Designer, Strategist
- Company
- shopstyle
- Skills
- Experience Design, Journey Mapping, User Research
- Media
- Customer Journey Map, User Journeys
- Project Industries
- Fashion, Retail
