Emirates Airlines

We were tasked with two goals by Emirates Airlines for this project. The first was to integrate Emirates' frequent flyer program, Skywards, which was a separate website, to the then existing Emirates website. Our second task was to redesign and rethink the Emirates website as a whole in a bid to increase ticket sales and click through rates. These changes were to also apply to the goal of the globalization of the platform, supporting over 200+ of the most popular languages in the world.

I led the design direction and art style of the site*, while presenting to clients and working with developers. The output of this project was a good exercise of balance between meeting the clients needs and pushing the boundaries of creative concepts.

I continued to lead the evolution of the site and its digital properties, working with the clients, user experience leads, strategists, data analysts and project managers to ensure increased engagement and ticket sales, while expanding on Skywards sign ups.

Project Roles
Art Director, Designer, Product Designer, UI Designer, UX/IA Designer
Company
Emirates Airlines
Skills
2D Graphics, Adobe Illustrator, Adobe Photoshop, Art Direction, Conceptual, Creative Research, Creative Strategy, Digital Photography, Human-Centered Design, Roadmapping, Usability Testing, Brand Management, Brand Strategy
Media
Websites, Brand Guidelines, Branding, Campaigns, Customer Journey Map, Data Visualization, Icons, Interaction Designs, Microsites, Mobile Apps, Products - Digital, Prototypes, Storyboards, UI Design, Visual Designs, Wireframes
Project Industries
Travel/Tourism
Emirates Airlines
Support