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Complex Information Architecture

I built out a complex, enterprise information architecture for a telecom over a period of two months. The IA, for a new onboarding platform, was the outcome of multiple contextual inquires with employees, mapping multiple business processes, and creating new language that both engineers and end-users could understand.

Project Roles
UX/IA Designer
Skills
Ethnographic Research, Information Architecture, Research, User Behavior Research, User Interviews, User Research
Media
Desktop Apps, Web Apps
Project Industries
Technology
Complex Information Architecture
Complex Information Architecture