Stagehand, a Service Portal

Role: UX Designer, UI Designer, Art Direction, Motion Graphics

A branded service portal that served an entire workforce of 20k users. Site was built to resolve office issues, broadcast production incidents, and onboard new hires.

My team delivered a new website, a mobile experience, streamlined ticketing system, and promotional video. Our efforts improved customer service, reduced backlog, increased self-service, and streamlined all available support processes.

Project Roles
Animator, Art Director, UX/IA Designer
Company
CBS
Skills
Art Direction, Design, Low / High Fidelity Prototyping, User Behavior Research
Media
Interaction Designs
Project Industries
Entertainment, Media
Stagehand, a Service Portal
Stagehand, a Service Portal
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