Chick-fil-A restaurant of the future concepts

Was an integral part of a client workshop where we created and visualized a multitude of future meal ordering, receiving, drive-thru concepts. Every idea was brought to life (sketched), evaluated, discussed and rationalized and then determined which ones could be made “real” for five years in the future. This led to the presentation of four restaurant of the future concepts where I determined the overall look and branded environment. Typical meal order and receiving flow plan diagram showing four different order/receive scenarios for customers and Chick-Fil-A team member along with visualization of those customer experience touchpoints.