Digital Transformation

A fun little video to re-envision the "Visit the Vehicle" customer experience in the tire repair/replacement customer journey as part of our experiences work with Zebra.
The existing process is paper based, and this was the first part of the re-envisioned digital experience. This video served as a teaser for the CIO, to show what we could do for them.

Project Roles
Creative Director, Creative Technologist, UX/IA Designer
Company
Discount Tire
Skills
Android, Consulting, Creative Direction, Creative Research, Creative Strategy, Design Strategy, Digital Capture, Digital Tech, Human-Centered Design, Information Architecture, Low / High Fidelity Prototyping, Management of Teams 1-10, Material Design, Retail, Roadmapping, Sketch, Storyboarding, Usability Testing, User Behavior Research, User Research
Media
App Design, Customer Journey Map, Mobile Apps, Products - Digital, Prototypes, Service Designs, Software, Storyboards, User Flows, User Journeys, UX Designs
Project Industries
Retail, Software, Technology
Digital Transformation
Support