App suite for a leading Maternal Care Chain
We were presented with a user base that will be, in most cases, in a state of restlessness and worry being in an environment that induces constant distress. The task by the client was to design an app experience, that helps streamline all the processes from the day of a patient's pregnancy till the day she delivers her child, for both patients and doctors. They had a structure in mind, which they put down in ink for our understanding, in excel sheets (killme). I was product owner for the kiosk app which was going to be placed at reception desks of all the chain's properties. After spending the initial weeks on user interviews, affordance decisions and visual outline; the entire suite was given a minimal interface displaying important updates upfront and paired that with a friendly chatbot, named 'Bump', to get things done. After this, I worked independently on the kiosk app - structuring it entirely on chat interface - as it was task driven.
- Project Roles
- UI Designer, UX/IA Designer
- Cloudnine Hospitals
- Android, Design Pattern Research, Human-Centered Design, Interactive, Low / High Fidelity Prototyping, Sketch, Tech Strategy
- App Design
- Project Industries