Nokia Data Gathering

1. Project Brief
Nokia Data Gathering (now Microsoft Data Gathering) is a survey and analysis tool for web and mobile. Many international NGOs and governments use it for monitoring and evalution. The previous interface was outdated and difficult to learn, prompting a redesign.

2. What I Did
I researched how people used the tool through contextual inquiry and user interviews, and completely redesigned the interactions and look and feel of the server-side user interface.

3. Key Deliverables
A usability evaluation, and wireframes and mockups of the redesign.

4. Results
The redesign was successfully launched for organisations in over 20 countries, and improved usability (especially for users with low literacy levels).