Whether it was building the first ever FiOS retail experience or launching new FiOS internet speeds to Verizon reps or redesigning the corporate offices or bringing new energy to small business reps or redefining the brand for wireless executives or reaching out to the Foundation's audiences or encouraging employees to volunteer, I was on call for Verizon...giving a whole new energy to the way they looked at experiences. I led a dedicated team of designers, writers, digital, environmental...whatever it took.