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FedEx Scanner - Designing new product strategy for a high performance tool

From 2014 to 2015 I worked with Ziba, a design innovation firm in Portland, OR. During that time I was the Lead UX Designer and Researcher, involved in the early stages of a redesign for the hardware device used by FedEx employees to scan, route, and track packages. The original device had a monolithic amount of functionality and was introduced more than a decade ago, when mobile devices were rudimentary and cloud-based data was in its infancy. The behaviors of the employees using the device had also evolved significantly. The tool needed to be re-conceptualized from the ground up.

Project Roles
Producer, Product Designer, UX/IA Designer
Company
Ziba
Skills
Design, Conceptual, Maintaining Schedules, Mobile, User Behavior Research, Wrangling - Creatives
Media
App Design
Project Industries
Technology
FedEx Scanner - Designing new product strategy for a high performance tool
FedEx Scanner - Designing new product strategy for a high performance tool
FedEx Scanner - Designing new product strategy for a high performance tool
FedEx Scanner - Designing new product strategy for a high performance tool
FedEx Scanner - Designing new product strategy for a high performance tool
FedEx Scanner - Designing new product strategy for a high performance tool
FedEx Scanner - Designing new product strategy for a high performance tool
FedEx Scanner - Designing new product strategy for a high performance tool
FedEx Scanner - Designing new product strategy for a high performance tool