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FAQs

What is Working Not Working?

We seek out the most respected, most awarded, and hardest working creatives so companies don’t have to. Membership and access is a flat subscription per user.

Why should I consider Working Not Working?

Unlike other recruitment tools, we don’t charge commissions on creatives you find through the site. As part of the Working Not Working community, you can reach out to as many creatives as you want, with no additional fees. We also carefully vet our creatives with a Membership Board comprised of award-winning artists in each field. The bar is extremely high. If you’re looking for the very best in creative talent, you’re on the right website.

What is a Contender?

A Contender is a creative whose Working Not Working profile application has not yet been approved by our Membership Board. Every new creative that signs up to join the community starts out as a Contender. From a Junior Designer still finishing up school to a Chief Creative Officer at the Agency of the Year. Contenders become full-fledged Working Not Working Members if and when they are approved by the Membership Board.

What current roles do you have on Working Not Working?

Animators, Architects, Art Directors, Artists, Cinematographers, Copywriters, Creative Directors, Creative Technologists, Designers, Developers, Directors, Editors, Furniture Designers, Game Designers, Illustrators, Industrial Designers, Lettering Artists, Motion Designers, Photographers, Producers, Product Designers, Retouchers, Set Designers, Type Designers, Typographers, UX/IA Designers, VFX Artists, Writers

Where are your largest creative communities?

We have Members and Companies on Working Not Working all over the world. Currently, our major markets are New York, Los Angeles, San Francisco, London, Portland, Chicago, Toronto, Minneapolis, Seattle, Amsterdam, Austin, and Berlin. In that order. But we are accepting new creatives and growing every day.

Do you offer a money back guarantee?

We offer a 3-day money back guarantee when trying the site for the first time. See full details.

How do I cancel my subscription?

To cancel your subscription, you must click on the “Cancel subscription” button, which can be found under “Billing Settings” on your “Settings” page, and follow the instructions. This is the only effective means of assuring that your subscription has been canceled.

What's your refund policy?

To be eligible for a refund, you need to cancel your subscription within 24 hours of being charged, and request a refund by contacting support@workingnotworking.com with the subject “Refund Request.”
For more details, check out our Cancellation Policy.